Returns Policy
This Returns Policy explains how to return a RoboMacro purchase paid with Visa, Mastercard, or another card accepted at checkout. RoboMacro sells digital subscriptions only. There is no warehouse, no parcel, and nothing to post back.
Related policies: Refunds Policy, Privacy Policy and Terms of Service.
1. What can be returned
You can return a paid digital subscription by cancelling it and, where eligible, asking for a refund. Because the product is research access delivered online, a “return” means we stop the subscription and remove paid access after the return is processed — not a physical shipment.
2. How to return
To start a return:
- Email [email protected] or use the Contact page.
- Give the email used at checkout and the date of the charge.
- Say that you want to return the subscription.
You may also cancel future renewals yourself from Manage Subscriptions. Canceling renewals is not the same as a return of the current period; money back is covered on the Refunds Policy.
3. Timing
Ask to return a purchase within 14 days of the charge. We aim to confirm the return within five business days. There is no restocking fee and no return-shipping cost.
4. After a return
Paid access ends when the return is accepted. Any refund due is paid under the Refunds Policy, to the original Visa, Mastercard, or other payment method.
5. Contact
Returns: [email protected]
Web: https://robomacro.com/contact
Operator: Chris Apostolou, trading as RoboMacro. Website: https://robomacro.com